FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
Not quite. All of our games are social interactive experiences, meant to be played live with other people! Even our Virtual Reality games are played together in the same virtual and physical space with your group!
Absolutely not! All of our games are 100% private, so you can fully enjoy the experience with your group and your group only.
Our Virtual Reality technology is 100% free-roam – meaning you move in virtual space exactly the way you do in physical space. It feels completely natural and produces ZERO motion sickness! We guarantee it, or your money back.
While our VR headsets can be adjusted for some glasses, wide or thick-rimmed frames may not be able to fit. Many of our glasses-wearing players have simply been able to take them off and play without issue; however, if you have a very high prescription, this may make for a sub-optimal experience. We recommend wearing contact lenses if you can, or else playing one of our Live-Action escape rooms instead.
Although some of the problem-solving puzzles may be difficult, children ages 7 and up can still participate and enjoy the immersive environments and group gameplay! (And kids 6 and under can come spectate for FREE!) Note that for the Virtual Reality games, there is a minimum height requirement of 48 inches / 4 feet to play.
Children ages 6 and under will likely be too young to actively participate in the games besides spectating – which we allow, at no additional cost! Please note, however, that there is the possibility of them getting a little scared; for this reason, we encourage you to reach out before booking if you have any concerns.
You most certainly can! We've hosted birthdays, graduations, team-building events, school trips, and more! While we do need to maintain certain health & safety requirements for large groups, we can definitely try to accommodate. Check out our Events Page and drop us a line!
While our typical weekday staffing starts at 2:30PM, we accept advance bookings as early as 10AM and as late as 11:15PM! Weekend games start even earlier at 9:45AM, and can go past midnight! Just click the "Book Now" button to see all available timeslots.
There is no assigned parking, but there should be plenty of metered street parking in the area (free after 6PM on weekdays and all day Sunday!) as well as an adjacent parking garage open until 5PM on weekdays. Pay attention to street signage and any parking limitations during certain hours.
Give us a call and we will see what we can do! Because all of our slots are booked in advance, our ability to accommodate late arrivals is not guaranteed – for this reason, we also cannot offer refunds for cancellations within 24 hours of your game. Depending on the situation (we know that life happens, things come up) we may be able to reschedule your game.
You bet’cha! We have a number of positions available, from staffed game operators to freelance promoters! Shoot us a message.
